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VideoManager + Customer Menu Help Topics

 Add

Edit/Renew/Delete customer

Find

Export mailing list

Send E mail to selected members

Pause sending E mail

Resume sending E Mail

Stop Sending E Mail

Print Membership form

 

Add

This menu adds a Customer to the database (that is the place where the data is stored). The customer is identified with a unique number. The customer membership form can be printed at any time. The E-mail address of the customer enables the owner to send E-mail to the customer. The E-mail can be personal, Defaulters list, greetings etc. When the user click the Add customer menu, a dialog box will be provided for entering the customer details as shown in Fig 32.

 

                                      Fig 32. Adding a Customer

  The selection of the check box named ”Print membership form” allow you to print the details immediately. After you fill the customer details, click Add button and a message box will be shown as in Fig 33. 

                        

    Fig 33. Confirmation Message Box

 

If you click the Yes Button then this Customer will be added to the database and a dialog will appear as same in Fig 32 to add another customer details. If you don’t want to add, click No button and then you will exit from this Window.

 

Edit/Renew/Delete customer

This menu can modify the customer details. The renewed form can be printed immediately or later. When you click the edit\delete menu, a dialog box will be provided for editing/deleting the customer details as shown in Fig 34

 

   

                           

                              Fig 34. Selecting a customer

 After selecting a customer, click OK button and then a confirmation window will be shown as in Fig 35.

                       

        Fig 35. Confirmation window showing the details of a customer


Here you can modify or/and delete customer details. If you click the Save Button, modified customer  details are added to the database and a Message Box will appear as “Successfully modified Customer Details”. If you click the OK Button, you can exit from this window and at the same time the details will be displayed. If you click the Delete Button, a Message box will be shown in Fig 36

 

                         

 

Fig 36. Confirmation Message box for deleting a customer

 

If you are clicking the Yes Button, a message box will appear as “Successfully deleted customer”. If you click No, then the Customer details will not be removed from the database and at the same time the dialog box will appear same as in Fig 35.

Find

This Menu item allows you to find a particular customer or all customers. If you want to see all the customers, you can select the Show All checkbox. When you click the Find customer menu, a window will be provided for giving details of the customer as shown in Fig 37.

 

                                                 

                                             Fig 37.  Finding a Customer

  

After clicking the OK button, the details will be shown as in Fig 38

 

        

                                     Fig 38. Information about a particular customer

 

Export mailing list

If you wish to send greetings, default list of customers, new film list etc to your customers, you can use this menu. This menu allows you to get list of customers including the details like first name, last name, customer ID, E-mail ID etc. The selected list from the grid can be used for sending specific types of e-mail such as greetings, Defaulters list, etc. When you click the Export Mailing list menu item, a window will appear for specifying the item details as shown in Fig 39.  

     Fig 39. Selecting Export Mailing List

 

After making a selection, press the OK button. Then the details of customers will appear as shown in Fig 40:  

           

                                           Fig 40. Details of customers to whom mail has to be sent

 

From the above list, you can select the customer to whom you want to send the greetings, default settings etc. Here default customers list will be printed. You can obtain customer details in  similar way for sending Greetings, personal E-mail list or New Film List.

Send E- mail to selected members

Invoking this menu, a dialog box will be displayed which contain the E-mail text and the signature. The owner can edit this information so that appropriate group message can be sent.  For this, you have to select a customer from the list of customers to whom you want to send the personnel E-mail from the above dialog. Upon clicking send button it will send E -Mail to the list of selected customers. When you click the Send E-mail to selected customer menu, a window will be provided for sending message to customer as shown in Fig 41.  

                    Fig 41. Content of mail to be sent

When you click the Send Button, the messages will be sent  to selected customers if the mail server is enabled. Otherwise a message Box will appear as” Failed to connect to server name”. If you click Cancel Button then you can exit from this Window.

 

Pause sending E- mail

This menu can pause sending the E-mails temporarily. This menu option will be active when the mailing  is enabled.

Resume sending E-mail

This resumes the paused E-mail sending. This menu option will be active when the mailing is enabled.

Stop Sending E-mail

This stops the E-mail sending. This menu option will be active when the mailing is enabled.

Print Membership form

Print a blank membership form. When you click the Print Membership Form, the result will appear as in Fig 42.

 

                            

                                                   

                                                      Fig 42. Member ship Form